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Natalia Gruszczynska

IT Project Manager

IT Project Manager with leadership experience in digital product development, supported by 10+ years of growth in B2B partnerships, e-commerce, and cross-functional delivery. Certified PMP with a proven ability to manage complex stakeholder relationships and act as a central coordinator across international teams. Skilled in Agile methodologies, requirements gathering, and executing end-to-end delivery plans.

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Skills & Expertise

AI Productivity & Tooling Agile & IT Project Management Requirements Gathering & Analysis Business-to-Technical Translation Team Leadership Risk & Documentation Management Stakeholder & Business Process Management Cross-Functional Coordination (SPOC) B2B Partnerships Business and Product Analysis User Onboarding & Journey Mapping G-Suite
ClickUp Jira Slack Miro Figma Salesforce Asana Airtable Notion

Professional Experience

Sept 2024 — Present
Hybrid
IT Project Manager
Adchitects
  • Acting as Point of Contact for clients across web development projects, directly leading cross-functional teams of 8–10 people (designers, developers, QA, SEO) from discovery to launch.
  • Managing maintenance and growth projects, identifying pain points and implementing solutions to enhance usability.
  • Defining project scope, deliverables, timelines, and risk mitigation strategies while balancing client expectations with team capacity.
  • Translating business strategy into actionable technical requirements using ClickUp, Slack, Miro, and Figma.
  • Maintaining comprehensive documentation: project roadmaps, meeting minutes, progress reports, and action logs.
Jul 2024 — Aug 2024
Remote
Product Manager Volunteer
Ashoka
  • Coordinated cross-functional project progress for the CMI roadmap, monitoring blockers and ensuring alignment with the Product Manager's vision and strategy.
  • Led requirements-gathering with stakeholders, translating needs into well-defined JIRA tickets for the development team.
  • Collaborated with Product Leads to track project health metrics and proactively identify and address delivery risks.
Sept 2023 — Jul 2024
Remote
Matching Manager
Tech To The Rescue
  • Analyzed and scoped technical requirements for 150+ IT projects as SPOC between software houses and non-profits worldwide, facilitating pro-bono/low-bono partnerships.
  • Matched 100+ technology partnerships valued at $1M USD in software development through data-driven insights and stakeholder collaboration.
  • Conducted onboarding and journey mapping for software partners and NGOs, aligning technical capabilities with organizational needs.
  • Prepared technical challenges for the Zero Hunger Hackathon for African and Asian regions.
  • Represented the organization at industry events, communicating complex technical concepts to diverse audiences.
  • Utilized Airtable and Notion for opportunities and project management.
Jun 2022 — Jun 2023
Remote
Senior Partnerships Manager
MillionPugs Ltd
  • Managed key e-commerce partner accounts across Europe and North America, onboarding 5,000+ advertisers to a loyalty shopping platform for gamers (League of Legends, World of Tanks).
  • Served as SPOC for cross-functional teams to deliver agile technical implementations, including building affiliate marketing infrastructure in a startup environment.
  • Negotiated exclusive deals with top e-commerce brands (Takeaway, Wolt, Douglas).
  • Monitored performance metrics and KPIs, using data-driven insights to optimize partner journeys and platform value.
Jul 2019 — May 2022
Remote
Senior Publisher Development Manager
Awin Global
  • Led cross-departmental project teams (IT, sales, legal, finance, design, operations) on complex custom projects and international up-sells with high-level stakeholders.
  • Introduced TikTok for Affiliates — received individual award for innovative partnership and set the company apart in the marketplace.
  • Implemented visual search widgets (ViSenze, Ad4mat) and created a new sales channel for mass media publishers (Marquard, Burdamedia).
  • Generated hundreds of new business leads through data-driven decision-making, maximizing YoY growth via strategic negotiations.
  • Conducted onboarding support and system trainings for internal teams and external partners, simplifying complex Martech/Adtech concepts.
  • Utilized Salesforce and Asana for lead and project management.
Apr 2017 — Jun 2019
Poland
Senior Publisher Management Manager
Awin Global
  • Developed 30+ technology provider partnerships (payment providers, programmatic, retargeting) with proven QTQ commission growth.
  • Created OKRs, reports, case studies, and business plans for retention and revenue increase.
  • Oversaw numerous technical publisher integrations to ensure operational alignment across teams.
  • Implemented network master tags with major online titles (Vogue, Elle).
Nov 2015 — Jun 2019
Poland
Publisher Manager
Zanox
  • Received annual management board award and promotion for professionalism, high sales performance, and strong KPI achievements.
  • Onboarded and managed top publishers across coupons, cashback, loyalty programs, influencers, and mobile apps with SDKs.
Apr 2014 — Nov 2015
Poland
Media Planner
AdPilot
  • Developed advertising strategies and media plans on the advertiser's side, analyzing performance metrics (ROI, CTR, CR, eCPM, CPL) to optimize large-scale digital campaigns.
  • Managed end-to-end B2B partnerships, spearheading partner acquisition, negotiations, and relationship maintenance to secure contracts for major campaigns.
  • Collaborated on creating promotional materials and utilized optimization platforms to deliver data-driven reporting and performance insights.
2010 — 2015
B2B & B2C
Language Tutor
Independent
  • Designed and executed proprietary training programs (A0–C1, Business English) tailored to individual client goals, translating learning objectives into structured course roadmaps.
  • Developed learning materials for diverse age groups (5–70 years) in both B2B (in-company) and B2C settings.
  • Managed end-to-end learning journeys ensuring high-quality outcomes in high-stakes environments (certification exams, business negotiations).
  • Applied individualization and relationship-building to continuously adapt curricula based on student feedback and performance metrics.
Jan 2013 — Apr 2014
Poland
Junior Media Planner
Imagine The Future
  • Executed and monitored digital ad campaigns across various pricing models (CPM, CPC, FF, CPA), tracking KPIs to maximize campaign profitability.
  • Acquired and onboarded new business partners, conducting market research to foster long-term relationship development and client contact.

Education

Sept 2010 — Jul 2015
BA & MA, English Philology
University of Warsaw
Sept 2020 — 2021
Psychology — Year I
University of Humanities and Economics, Łódź

Licenses & Certifications

2025 — 2026
UX Design, Product Management & AI Skills
Uxcel.com
2025
Project Management Professional (PMP)
PMI
2025
Prowadzenie Projektów w Praktyce
twoj-kurs.pl
2024
Technical Architecture & Team Management
IAMPM
2023
IT Development Process Course
IAMPM
2022
Future Leadership Programme
MindGym
2021
Scrum Master Certified
SCRUMstudy

Languages

Polish C2 English C2

Volunteering

Residential Homes Coordinator
St. Clause for the Elderly · 2020 — 2025

Interests

Weightlifting
Organizational & Clinical Psychology
Specialty Coffee Brewing

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